@InProceedings{SantosKien:2012:PrScTe,
               author = "Santos, Carlos Alberto Monteiro Barbosa dos and Kienbaum, Germano 
                         de Souza",
          affiliation = "{} and {Instituto Nacional de Pesquisas Espaciais (INPE)}",
                title = "A process science \& technology study applied to the services 
                         processes for product quality assurance in space missions",
            booktitle = "Anais...",
                 year = "2012",
         organization = "Workshop em Engenharia e Tecnologia Espaciais, 3. (WETE).",
            publisher = "Instituto Nacional de Pesquisas Espaciais (INPE)",
              address = "S{\~a}o Jos{\'e} dos Campos",
             keywords = "Process Science \& Technology, Unified Conceptual Modeling, 
                         Simulation, Business Process Management.",
             abstract = "This work proposes the application of a transdisciplinary approach 
                         to conduct complex discrete event processes studies, denominated 
                         Process Science \& Technology (ProS\&T), for the creation and 
                         analysis of a process model of the service processes for product 
                         quality assurance in space missions. The model is based on a 
                         unified multifaceted modeling approach to allow simultaneous 
                         analysis making use of process modeling, simulation and business 
                         process management techniques. The model describes a real study 
                         case involving the Product Quality Assurance Services Division of 
                         the Department of Space Engineering and Technology of the Space 
                         Research Institute.",
  conference-location = "S{\~a}o Jos{\'e} dos Campos",
      conference-year = "4 - 6 jun. 2012",
             language = "en",
                  ibi = "8JMKD3MGP7W/3CF5H2S",
                  url = "http://urlib.net/ibi/8JMKD3MGP7W/3CF5H2S",
           targetfile = "1203",
        urlaccessdate = "16 maio 2024"
}